Refund Policy
Last updated September 19, 2026
Client Portal itself doesn't process payments — an inquiry submitted through the portal is a request, not a purchase. Payment happens outside the portal, once you and our team agree on scope and price. This policy explains how refunds for that work are handled.
General approach
- If we haven't started work on your project, you're entitled to a full refund of any deposit paid.
- Once work has started, refunds are prorated based on the portion of work not yet delivered, unless we've agreed otherwise in writing.
- Completed and delivered work (e.g. a finished website, a completed batch of business cards) is generally non-refundable.
- Recurring/monthly services (SEO, Review Generation, AI Chatbox, Lead Follow-Up) can be canceled for future billing periods at any time; we don't refund periods that have already been billed and delivered.
How to request a refund
Email warownsyou7@gmail.com with your name and a description of the work. We'll respond and work out a fair resolution — the specifics of any refund are ultimately governed by the service agreement you and our team agreed on for that engagement.
Changes to this policy
We may update this policy from time to time. We'll update the "last updated" date above when we do.